by Lacey Pfalz
Last updated: 10:10 AM ET, Thu September 14, 2023
Wyndham Hotels & Resorts, the world’s largest hotel franchising company, announced new owner and guest engagement platforms at its 2023 Global Conference in Anaheim, California.
New features include Wyndham Community, a new owner engagement platform that allows for day-to-day performance tracking, key metrics and other things, available on any device.
The new guest engagement platform, created in partnership with Canary Technologies, provides hotel owners with mobile-friendly tools built around Wyndham Hospitality AI messaging, smart mobile check-in, dynamic upsell and smart mobile checkout.
“Every day we’re helping our owners open doors to best-in-class technology, more efficient operations, better guest experiences and more profitable hotels,” said Geoff Ballotti, president and CEO, Wyndham Hotels & Resorts. “With award-winning brands, the number one hotel rewards program, a record development pipeline and historic levels of franchisee engagement and retention—there’s never been a better time to be a part of the world’s largest, and fastest growing, pure-play hotel franchising company.”
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