by Lacey Pfalz
Last updated: 11:00 AM ET, Wed September 13, 2023
Users of the iPhone 14 and the iPhone 15 lineups will be able to access AAA services through satellite Roadside Assistance from their phones beginning later this September.
The service will be available in the U.S. and Puerto Rico beginning September 22, 2023. It’s available for all iPhone 14 and 15 users, regardless of whether or not they are a AAA member. Non-members will be responsible for payment upon completion of service.
iPhone users can request roadside assistance with AAA via satellite. Those who do so will receive guidance throughout the process. The program uses the same technology as the Emergency SOS system, which operates via satellite when cell coverage and Wi-Fi are unavailable.
“Safety is at the core of who AAA is as an organization, and we’re taking that commitment to the next level by offering AAA services to iPhone users who would have previously been unreachable,” said Marshall Doney, president and CEO, AAA. “Now, thanks to iPhone’s satellite capabilities, iPhone users with Roadside Assistance via satellite can get help when they need it most but can’t reach us via traditional connections.”
“We know firsthand how stressful it is to be stranded with a breakdown, especially if you find yourself in a remote location or without cell service. Your options are limited – walk to a service point or area with cellular connectivity or Wi-Fi, which can be miles away, or attempt to flag another motorist down,” continued Doney. “Apple’s satellite infrastructure is an innovative solution that is already providing critical emergency support to iPhone users, and AAA is proud to offer Roadside Assistance via satellite in partnership with Apple.”
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