Israel's Tourism Industry Details Latest Initiatives to Assist Amid War With Hamas

Image: Tourist in Israel. (Photo Credit: rudi_suardi/E+)
Image: Tourist in Israel. (Photo Credit: rudi_suardi/E+)
Patrick Clarke
by Patrick Clarke
Last updated: 11:10 AM ET, Fri November 3, 2023

The Israel Ministry of Tourism and other industry leaders are stepping up to help out those directly impacted by the Israel-Hamas war in the Middle East.

On Friday, the Ministry, along with some of the country's many tourism stakeholders shared the latest details regarding ongoing efforts to bring aid and comfort to the people of Israel.

"On October 7, the lives of Israeli citizens were changed forever," Eyal Carlin, Israel’s tourism commissioner to North America, said in a statement. "In the nearly four weeks since that horrific day, the tourism community has united like never before to provide comfort to those who are grieving or have loved ones missing, while looking ahead to a time when we can again safely welcome travelers back to our amazing country."

Here are some of the most notable initiatives being launched amid the ongoing conflict:

  • The Israel Ministry of Tourism, in partnership with the Israel Hotels Association and in cooperation with the National Emergency Management Authority, is providing housing in hotels and youth hostels for all those who have been displaced or evacuated. The ministry has already sourced tens of thousands of guest rooms and includes all meals.
  • The Israel Association of Travel Agencies and Consultants has been working continuously to ensure the safe return of Israelis on rescue flights, helping with flight solutions for reservists and assisting citizens to find their way back to Israel in the wake of flight cancellations. The association has also advocated for fair flight cancellation policies for the benefit of passengers as well as keeping abreast of flight cancellations, schedule changes and rescue flights in real time.
  • The Jerusalem Development Authority is organizing activities for evacuees staying in Jerusalem hotels.
  • Tel Aviv Global has opened a 24/7 situation room to provide solutions for evacuee families on top of sourcing guest rooms and more; providing essential information related to the city for tourists, visitors and residents; cooperating with the local tourism industry, technology innovators and others willing to create initiatives and programs to benefit the evacuees and sharing positive stories with the international community and media about civilian initiatives and mutual support.

Meanwhile, the Transport Companies Organization’s involvement includes assistance in evacuating residents from Gaza as well as other areas of concern and providing buses for organized tours for evacuees.

Tel Aviv, Israel

Tel Aviv, Israel. (Photo Credit: stellalevi/E+)

KKL-JNF's emergency financial assistance for the benefit of communities living under fire is estimated at approximately NIS 40 million ($10.1 million USD). Initiatives include:

  • Ongoing assistance in evacuation to guest houses in the center of the country, extended stay for those already evacuated and the implementation of educational and recreational activities
  • Purchasing temporary concrete shelters, security equipment, generators and computer equipment for the local emergency teams in the communities up to 7 kilometers from the border
  • The volunteering and special needs department of KKL-JNF initiated a series of activities in apartments and sheltered housing for people with special needs who are unable to leave their homes. 

JNF USA has raised $27.5 million to date to support on-the-ground efforts on everything from housing and mental health trauma services to food and clothing.

Other Initiatives 

Ben Gurion Airport has been operating continuously. The airport is open for departures and arrivals providing service to all airlines - Israeli and international - while ensuring security and safety.

Israeli airline Israir has festooned its aircrafts’ exteriors with yellow ribbons and is offering one-way fares between Ramon and Ben Gurion airports for families visiting loved ones evacuated to hotels in Eilat. The carrier is also providing one-way fares to evacuees of the Gaza periphery staying in Eilat wanting to travel to the country’s center along with medical teams en route to assist evacuee families.

Israir Airlines has flown some 50,000 passengers, launched rescue flights from various destinations in order to bring home Israeli citizens, reservists and security personnel stranded abroad. Israir has also flown families to speaking engagements overseas to draw attention to their plight and flown cargo flights carrying much-needed equipment.

On its regular daily flights to Eilat, Israir offers tickets for evacuees at just NIS 69 ($17.60 USD)

Israir continues to fly to several Israeli destinations such as Larnaca, Athens, Baku, Tbilisi, Batumi and Varna and has supported artists, municipalities and medical personnel.

What's more, the service center, based in Sderot, operates day and night to answer all inquiries.

Women looks on at Jerusalem old city, Israel

Women looks on at Jerusalem old city, Israel (Photo Credit: Goway Travel/badahos/Adobe Stock)

The Israel Tour Guides Association has opened a situation room to create connections between voluntary organizations and members of the association to provide a response to the many requests received from the field in areas including:

  • Civilian (agricultural activities, transport)
  • Evacuees (transport, equipment, food, clothing, accommodation etc.)
  • Security and rescue forces (equipment for reservists, transport, food etc.)
  • Activities included transport of combat equipment, medical equipment, donations and even public diplomacy in various languages (video editing and distribution)

The Israel Nature and Parks Authority, meanwhile, is assisting in the following ways:

  • Offering free tours for evacuees staying in the Dead Sea area to nature reserves and sites such as Ein Bokek, Ein Gedi and Masada.
  • Rescuing protected wild animals from the communities near the Gaza strip
  • Transferring dozens of birds of prey from a breeding center in the south to better protected areas such as zoo
  • Ensuring the safety of wild animals with rangers in nature conservation enforcement area
  • Offering online environmental education to children whose elementary schools are closed for security reasons
  • About half of the INPA sites remain open, with free admission for evacuees
  • Free activities with the educational team for children evacuated to the Eilat region in Hai Bar Yotveta (plans in place to widen these activities to other areas)
  • The INPA website, which has changed the colors of its logo to the national flag, offers a wide range of activities and content for children and families unable to leave home
  • Transfer of mattresses and equipment to the IDF (Israel Defense Forces) from night camping lots that are no longer in operation (for example, Hurshat Tal)


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